Queen Narissa (voiced by Susan Sarandon) is the main antagonist in Jeffrey and Friends Get Enchanted. She is the step-mother of Prince Edward, and wants to make sure Giselle never has a happily-ever-after. To ensure that, she banished Giselle to the live-action universe. She even sent her henchman, Nathaniel, to the live-action universe to kill Giselle, and when that failed, she traveled to the live-action universe herself. Narissa turned into a dragon and challenged Jeffrey and Giselle, who ultimately defeated her.
- Queen Narissa will return for revenge in Jeffrey & Friends' Storm Adventures of Gex 2: Enter the Gecko and Jeffrey & Friends' Storm Adventures of Gex 3: Deep Cover Gecko. From then on, she will be a recurring and hostile enemy of the Justice Guardians.